In life, we all need a little help from our friends! Sometimes we need our friends to be more experienced than we are, more powerful than we are, independent of our careers, and available to us as a "sounding board." We need our friends to be open and honest [...]
Businesses cannot exist without customers. IT departments cannot exist without the business. Whether your customers are internal or external to the company, your ability to satisfy them and create loyalty is critical to your success in driving revenue growth and taking your business to the next level. If you [...]
A number of years ago, 2009 to be exact, I participated in a leadership program that would forever change my life. Many talk about game-changer experiences, and for me this was one of them. The program was the Regional Leadership Forum (RLF), hosted by the Society for Information Management [...]